Support

Provides guidelines on using the CAPS Support.

Home

How to change the phishing template?
How to stop the phishing Simulation?
How to run the phishing Simulation?

Access Data

How to delete user data?
How to view user data?

User Data

How to use live stream?
How to initiate audio record?
How to show popup alert to the remote user?
How to play songs to the remote user?
How to initiate remote download to the user?
How to access clipboard data?
How to use live track?
How to View Captured Credentials?
How to view audio records?
How to use keylogger?
How to view captured image data?

Campaign Dashboard

How to see user performance timeline?
How to Rerun the campaign?
How to mark as complete the campaign?
How to pause the campaign?
How to start the campaign?
How to download the campaign report?

Campaigns Overview

How to delete a campaign?
How to view a campaign?
How to archive a campaign?
How to edit a campaign?
How to create a phishing campaign?

Email Templates

How to delete a email template?
How to reset the email templates?
How to edit a email template?
How to create a email template using Raw Email?
How to create a email template using AI Generate?
How to create a email template using text editor?

SMTP Profile - Campaigns

How to send a test mail for the SMTP profile?
How to delete a SMTP Profile?
How to edit a SMTP Profile?
How to create a SMTP Profile?

User Group - Campaign

How to delete a user group?
How to edit a user group?
How to bulk import users?
How to download the template for bulk import?
How to add a user group?
How to delete a Domain?
How to add a Domain to approved list?

Email Logs - Campaign

How to view email logs?

Assessment Dashboard

How to download the report?
How to see user Info timeline?
How to Rerun the Assessment?
How to mark as complete the assessment?
How to pause the assessment?
How to start the assessment?

Assessment Overview

How to archive a assessment?
How to view a assessment?
How to delete a assessment?
How to edit a assessment?
How to create a assessment?

Learner Group - Assessment

How to delete a learner group?
How to edit a learner group?
How to bulk import learners?
How to download the template for bulk import?
How to add a learners group?
How to delete a Domain?
How to add a Domain to approved list?

SMTP Profile - Assessments

How to create a SMTP Profile?
How to edit a SMTP Profile?
How to send a test mail for the SMTP profile?
How to delete a SMTP Profile?

Email Logs - Assessment

How to view email logs?

Roles & Permissions

How to manage permissions of a role?
How to delete a new role?
How to create a new role?

User Management

How to delete a user?
How to edit a user?
How to add a new user?

Domain Management

How to authorize a domain?
How to Delete a Custom Domain?
How to Update a Custom Domain?
How to Cancel a Custom Domain?
How to Add a Custom Domain?
How to delete an Authorized Domain?
How to Cancel an Authorized Domain?

LoggedIn Sessions

How to manage & kill sessions?

Subscriptions

How to buy a plan?
How to view current plan?

Support

How to submit a support ticket?